Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your own experience at a crypto casino? This page is the right place. The team behind Bitcoin Casino List reads every message and will do our best to get back to you promptly.
How to Reach Us
Email is the most reliable way to get in touch. Send your message to [email protected] and we aim to respond within 48 hours on business days. If your query is time-sensitive, say so in the subject line — it helps us prioritize.
What You Can Write to Us About
We welcome messages on a wide range of topics. Here are some of the most common reasons readers get in touch:
- Review accuracy: If you believe a detail in one of our no KYC casino or crypto casino reviews is out of date or incorrect, let us know. We update our content regularly and reader reports are a genuine help.
- Player experiences: Had a notably good or bad experience with a site we cover? Your account can inform how we assess payout speed, verification requirements, bonus terms or customer support in future updates.
- Site suggestions: Think a crypto casino is missing from our rankings and deserves consideration? Tell us which one and why — we research every suggestion before making editorial decisions.
- Responsible gambling concerns: If you or someone you know needs support, please contact the National Problem Gambling Helpline at 1-800-GAMBLER directly — they are best placed to help. You can also read our responsible gambling guidance for further resources.
- Editorial or partnership enquiries: For press, research or editorial questions, use the same email address. We will route your message to the right person.
What We Cannot Help With
We are an independent comparison and review site, not a casino operator. That means we are unable to:
- Access your account or funds at any casino we cover
- Intervene in disputes between you and an operator
- Provide legal or tax advice — for that, please consult a qualified professional familiar with your state's laws and US tax obligations on gambling winnings and crypto gains
- Recommend specific bets, strategies or deposit amounts
If you have a dispute with a casino, your best route is the site's own support team first, followed by the licensing body listed in that site's terms — typically the Curaçao or Anjouan regulator for the offshore operators we cover.
A Note on Our Independence
Bitcoin Casino List earns commission when readers visit casino sites through our links. That commercial relationship does not determine how we rank or review any site — our editorial process is set out on our About Us page. If you have concerns about how a site is positioned in our rankings, we welcome that feedback too.
Response Times
| Type of enquiry | Typical response time |
|---|---|
| Review correction or update request | Within 48 hours |
| Player experience or feedback | Within 48 hours |
| Site suggestion for review | Within 5 business days |
| Editorial or press enquiry | Within 5 business days |
We do not guarantee a response to every message, but we read them all. Messages that include clear context — which site, what the issue is, and what outcome you are looking for — get answered faster.
This site is intended for adults aged 18 or over (21 or over where required by your state). The crypto casinos we cover are offshore operators that serve US players in a legal grey area — they hold licences from jurisdictions such as Curaçao or Anjouan, not from any US regulator. Before playing, check your own state's gambling laws. Please review our Terms and Conditions for full details on how this site operates. If gambling is affecting you negatively, reach out to the National Problem Gambling Helpline: 1-800-GAMBLER.